Our Managed IT Services

End-to-end technology support, monitoring, and optimisation delivered by experienced UK technicians.

Device & Endpoint Management

Centralised management of laptops, desktops, tablets and mobile devices. Automated updates, application deployment, performance monitoring, and security compliance across every device in the business.

Patch & Update Management

Scheduled OS and software patching to close vulnerabilities, maintain performance and reduce downtime risk. Verified rollout to prevent breaking business-critical applications.

IT Service Desk & On-Site Support Visits

Friendly UK-based help desk for day-to-day issues. Optional scheduled on-site visits for hardware fixes, network checks or staff support.

Hardware Procurement & Lifecycle Management

Sourcing business-grade laptops, desktops, servers and networking gear at partner rates. Asset tagging, setup, warranty management, secure disposal at end-of-life.

Email Security & Threat Filtering

Advanced phishing protection, spoof prevention, spam filtering and attachment scanning. Reduces risk of account compromise and malicious links getting into inboxes.

Identity & Access Management

Centralised control over who can access what. Single Sign-On, secure password policies, multi-factor authentication enrolment and ongoing monitoring.

Compliance & Policy Management

Audit support, configuration hardening, documentation, user security training and preparation for Cyber Essentials or ISO security frameworks.

IT Strategy & Technology Road-Mapping

Quarterly or monthly review sessions. Capacity planning, budget guidance, upgrade planning and aligning IT to business growth goals.

Vendor & Software Licensing Management

We deal with Microsoft, telecoms, cybersecurity, hardware vendors, telecom carriers and cloud providers so clients don’t have to. One point of accountability.

Cloud Solutions
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Our Network & Infrastructure Design

Tailored, secure and scalable network foundations built for performance and growth.

Structured Network Design & Planning

Assessing your site, workflows and user needs to create a network that is efficient, scalable and secure.

Wired & Wireless Network Deployment

Installation and configuration of switches, access points and cabling for stable and high-performance connectivity.

Firewall & Perimeter Security Configuration

Designing secure network edge protection with access control, intrusion prevention and safe remote access.

Network Segmentation & VLAN Architecture

Separating departments, guest networks and critical systems to improve performance and reduce security risks.

Server & Storage Infrastructure Setup

Planning and deploying physical or virtual servers, shared storage, NAS and SAN platforms.

VPN & Secure Remote Working Solutions

Reliable, encrypted access for remote staff and multi-site operations.

Redundancy & Failover Design

Building resilient network paths and failover systems that keep your business running and prevent outages.

SD-WAN & Multi-Site Network Connectivity

Connecting branches, warehouses or offices using efficient and cost-optimised software-defined networking.

Network Performance Optimisation & Tuning

Monitoring and refining speeds, throughput and stability to improve user experience and application performance.

Cybersecurity & IT Protection

We secure your business against modern threats using real-time endpoint defence, controlled access, monitored networks and clear response procedures. Our approach focuses on prevention first, with continuous monitoring to catch issues before they turn into disruption.

CrowdStrike Managed Endpoint Defence

24/7 Security Operations Centre (SOC) Monitoring

Incident Response and Containment

How It Works

The process to your Managed IT solution

Consultation

We begin with a thorough assessment of your IT needs.

Customized Plan

Developing a tailored strategy that aligns with your business objectives.

Implementation

Seamlessly integrating our services into your business environment.

Ongoing Support

Seamlessly integrating our services into your business environment.

Take Control of Your IT

BitVault is your dedicated partner for support, networks, cloud and security. We design, manage and protect your systems so your team can focus on what actually matters: running the business.